01.19.07
Ramsey County, MN RFP
Process Design Group has put together a group of experts - Scott Friedman, Jeanne Johnson, Geri Kane and Aaron Gaalswyck - to bid on a Ramsy County, MN Request for Proposal (RFP.) Ramsey County is searching for a contractor who can help identify the root cause of problems in the document recording delays , and design a new business model that would eliminate backlogs and errors, as well as enhance the quality and efficiency of service.
The contractor chosen will need to be responsive to the Blue Ribbon Panel White Paper put out by the request of David Twa, Ramsey County Manager by a number of professionals in document recording. His goals for the panel were:
1. Identify issues concerning document recording in Ramsey County.
2. Is the current workflow process sufficient, creating delays, or can it be improved?
3. Is Ramsey County in compliance with statutory requirements for recording documents?
4. What recommendations can you give Ramsey County to ensure that it meets current standards as well as provide recommendations for the incorporation of the latest technology inclusive of electronic recording?
Undoubtedly a big challenge due to such an enormous volume of documents, but kudos to Ramsey County for looking at ways to improve its process.