04.14.08

HUD-1 and Mark-ups

Posted in RESPA at 2:58 pm by Robert Franco

I am reading through HUD’s proposed changes to the settlement statement. If one of the goals is to make the charges more transparent so that consumers can better understand the costs associated with their mortgage loans, why not include the “true” abstracting fees? I think some consumers, and probably even some of the regulators, would be surprised to know exactly what the title searches cost compared to what is charged on the settlement statement.

This is what HUD has to say about itemizing the title services fees:

In general, the HUD-1 must separately identify each service provider that is performing title services, along with the total amount received. If a party other than the title company listed on line 1101 of the HUD-1 provides services that are separate from providing title insurance, such as attorney and settlement or escrow agent services, the title company should separately itemize those services with the total amount paid to that provider, to the left of the columns. However, charges for services defined as “primary title services” such as abstract, binder, copying, document handling, or notary fees, should not be separately itemized on the HUD-1, even if a party other than the title company listed on line 1101 of the HUD-1 provides those services.

I routinely see settlement statements that have an “exam fee” of $150 to $350, with no mention of the actual cost of the title search. Granted the “exam fee” encompasses more than just the search, the title company has to review the search and make determinations as to the insurability of the title, and it may also have to include updating and filing the documents post-closing. However, some of these fees strike me as excessive when the search is a $45 current owner.

When the title company uses their own employee abstractors, or examiners, it may be quite proper to include the cost of producing the search. But, when the search is completed by a third party and the fee is readily ascertainable, I think it makes sense to show it as a separate line item.

Of course, there is another aspect to the abstracting fee… not only does the title company have to charge enough to cover the search, but they also have to charge enough to cover the searches for the orders that do not close. Because the abstractors charge regardless of whether or not the deal closes, and the title company only gets paid when they close, there must be room for some losses in this fee.

Unlike some other fees, abstracting fees can vary with the complexity of the search. You don’t always know how difficult a search will be until you are in the thick of it. It could be multiple parcels, subject to litigation, or have latent defects which take more time to thoroughly research. Title companies like to be able to provide their clients with set prices. In order to do this, they must charge enough to be sure that they don’t wind up with a big loss on a closing with a messy search.

So, if the abstracting fee was itemized, there would likely have to be some other changes to the arrangement between abstractors and their clients. First, abstractors might have to agree to take the hit when a deal falls through. That would require the abstractors to increase their fees to compensate for the losses that would occur on those transactions. Second, abstractors would have to offer “set fees” regardless of the extra work that might be incurred on some of the more difficult searches. Again, that would necessitate a fee increase.

Alternatively, the industry could change its perception of the abstracting fee and make it an actual cost for the consumer. Those customers who’s searches take longer and require more work would just have to pay more. But, that doesn’t seem to be fitting with providing the consumer with up-front comparable costs. It would be vary difficult to accurately estimate the cost when the consumer is required to get their Good Faith Estimate and explaining an unexpected, higher fee.

For most people, however, I think that the transparency of itemizing the abstracting fee on the settlement statement would be beneficial. If people could see how much little the search actually costs, they may begin to question the mark-up that usually accompanies the search.

This also brings in to question the concept of affiliated business arrangements when the title companies owns the company providing the search. Whether it is a traditional abstract company, or an online title plant, when the title company owns the entity providing the search, should it be a violation of RESPA to “require the use” of the affiliated company? The argument can be made that the search is an integral part of issuing title insurance and the insurer should be able to choose the provider before relying their work to insure the title. However, couldn’t the same argument be made in the case of a title company owned, in part, by the lender? If the lender is going to require title insurance, shouldn’t they be able to decide who issues the policy?

This has all been complicated by the fact that few title companies do their own searches anymore. Now that independent abstracting has become much more common, maybe it deserves to be recognized as a separate category of settlement service provider. Perhaps it should be included as such in the proposed RESPA reform… if not this time, the next time the issue surfaces.

Robert A. Franco

04.04.08

Feel like the Last Hurrah?

Posted in Education at 11:52 am by Jeanne

I’ve been in the closing/ title industry a long time. Since 1973 I believe. I’ve seen lots of changes and weathered difficult times. It has been an exciting ride. I weathered the advent of RESPA, and new mortgage products closed anywhere between 5% and 18%. (Even closed one first mortgage at 24% for a poor guy with bad credit and a balloon in his contract for deed!) It has always been an industry of feast and famine.

I have been through more than one phase of hiring like crazy. Couldn’t find and train them fast enough. So many title orders. Growing like crazy. Taking more and more office space. Hiring new managers. More staff. More furniture. More computers. Growing so fast it seemed out of control…

I also remember going through “the exercise,” a corporate requirement. We did it every six months, laying out the number of staff I should have and specifically who they were, based on various theoretical order counts. With 50 orders a month I’d need 4, with 75 orders a month…well, I could contract out some of the work, let go of leased equipment… It seemed like just an “exercise,” although a thoughtful one, until that fateful day when the word came down from “up above.”

I had to cut 30 percent of my staff that day. Seven people, that first go around. I was a robot – it all seemed so unreal, I was in a fog. I had hired and trained each of these people. They were ALL GOOD PEOPLE – they were my people. There were no slackers. But I didn’t have enough work for them. No matter how hard I tried, I could not bring in the order-count I needed to keep these good people.

I called them in, one-by-one to tell them the bad news. The looks on their faces cut me. They asked – “Why Me?!” All I could say was “it has nothing to do with your performance, there is just not enough work”. And so it went. I cut Linda, then Jerry, then Dawn, then Bob, and it went on and on. I was exhausted. I felt incredible guilt. This was MY FAMILY. I was letting them down. Some people think management is the name of the game, cream of the crop, top of the world. In reality, it’s a tough game.

I later moved on to a much bigger position, overseeing well over a hundred staff. I knew ALL their names, and the names of their kids. Some were jokesters, some serious, some strong, others pansies. But they were all mine. But as the market shifted and interest rates rose, layoffs again became inevitable. Once again I had to lay off, and after doing so, it was my turn to be laid off.

Those fateful days still cut. The memories are vivid. I know I no longer want to feel responsible for keeping staff employed. Because logically I know I can’t control the market, but somehow I always felt that I personally failed my staff when they were let go. And I worried about them and I still care about them.

I no longer want to manage a large staff. And I empathize will all of you who are going through this difficult time. I know it tests us all. All businesses, including my own, are suffering at this time. But somehow we will carry on - in this business, or perhaps another. Learn from it.The cycle always recycles and a new day will come. Don’t lose hope. Look to the future. This too shall pass.

04.01.08

Surety, Title and Mortgage -Dregs of the Insurance Industry

Posted in Education at 12:28 pm by Jeanne

An interesting article at Insurance News Net called “Understanding the Financial Sector: Insurance Companies” talks about Title Insurers and PMI Companies, and states:

Surety, Title and Mortgage: With the risks associated with mortgage-backed securities and the housing bust, this is the dreg of the insurance industry right now.

If you been paying attention to the insurance business at all, the just the mention of MBIA (MBI:NYSE), MGIC (MTG:NYSE) or Ambac (ABK:NYSE) will probably give you shivers down your spine.

These insurers are referred to as the “monoline” insurers. Had they remained in the monoline business of insuring tax-exempt bonds, then they would have remained strong and viable companies. However, they morphed into “duoline” companies and began to insure mortgage-backed securities, in addition to their conventional business of insuring municipal securities.

As a result, these insurers are now taking huge write-downs and are capital constrained.

Then there are the PMI (private mortgage insurance) companies which are feeling the pinch from mortgage delinquencies. These include Radian Group (RDN:NYSE), PMI Group (PMI:NYSE) and Triad Guaranty (TGIC:NYSE).

Again, because of the complex pricing of mortgage-backed securities, it’s hard to know what is lurking underneath the surface of these companies’ financial numbers, so be very careful.

Read the complete Insurance article at http://www.insurancenewsnet.com/article.asp?n=1&innID=766470935 and let us know your thoughts.

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