Frequently Asked Questions
When are the Online Courses Available?
The classes are available 24 -7, via smart phone, tablet or computer, and tech support can be reached at [email protected]. Feel free to contact us with questions or comments at [email protected] on course content. Your instructor Jeanne Johnson, will do everything possible to respond to all questions or comments within 2 business days.
How does Testing Work?
At the end of these courses, you will be required to take a an examination that’ll test you on the content that’s been covered. A passing grade of 75% will be required to obtain the certificate of completion. The exams are not open book and you’ll be required to have it proctored by someone who signs the required state proctor affidavit, if you are taking these for credits. The Proctor must be a disinterested third party who is not a relative or your employer. A friend or neighbor will work. In the case of Closing Agent Prelicense courses, a completed online application , passing the final exam using a proctor, and submitting a evaluation are enough to meet state requirements for your license.
For the Real Estate Salesperson License, there is also a requirement to pass the three courses and pass a state and national exam with an outside testing service.
Is my Online Privacy Guaranteed?
The online courses provide encryption that ensures that all personal info, including your name, address, and credit card number, cannot be read online. Additionally, student information will not be sold or distributed to any third party without prior written consent of the student. Taking a course does not constitute consent.
What are the System Requirements for Self-Paced Courses?
Your computer must meet the following system requirements:
- IBM PC compatible computer or MAC Computer
- SVGA (800×600) video card, driver, and monitor
- Microsoft Windows XP/2007 or greater for IBM PC, OSX10.5 or higher for MAC
- Adobe Acrobat Reader 5.0 or greater (free download available with course)
- Internet connection (minimum 56Kbps required, although we highly recommend a high speed connection such as DSL, cable or TI)
- Printer (for course documentation and student affidavits)
- Flash player plug-in (free download available with course)
How do I Contact my Instructor?
All questions pertaining to registration, refunds, school policy, course content, explanation of state licensing law, final exams (if applicable), and completion certificates should be addressed the instructor at [email protected].
CANCELATION AND REFUND POLICY: ONLINE SELF-PACED COURSES
You have the right to cancel your registration for any reason up to seven (7) calendar days from the date of purchase presuming you have not completed the course. Requests for cancellation of a registration can be made by phone, mail, or e- mail. The request must be received before midnight of the seventh calendar day from the date of purchase. You can request a refund by emailing http://landrecs.com/contact-us/ or [email protected]
Will my Courses Expire?
All courses must be completed within 120 days from the date of enrollment. If you are purchasing the Course 1,2,3 Prelicense Salesperson Courses, you will have 120 days per class. We understand that life circumstances sometimes get in the way of our goals, so please contact us if you need to have your course extended and we will work with you to remedy the situation. You can reach us by text at 651-426-9962 or email at [email protected]
What is your Mission Statement?
We empower students to achieve their professional goals and encourage ethical leadership through practical, quality, pre-license and professional development for the real estate industry. We are committed to serving and encouraging diversity in education and diversity in housing for all.